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A hotel is an
establishment that provides paid lodging on a
short term basis. Luxury features may include
suites, bathrobes and slippers, a pillow menu,
double sink vanities, and jacuzzi bathtubs.
Larger hotels may provide additional guest
facilities such as a swimming pool, fitness
center, business center, childcare, conference
facilities and social function services.
Hotel Manager Job Description:
Hotel
and Lodging Managers are responsible
for overseeing the operation of a
hotel, motel, or lodging
establishment. They are there to
ensure that vacationing families and
business travelers have everything
that they need in order to enjoy
their stay while visiting their
hotel.
The job
responsibilities for a hotel and
lodging manager including being
responsible for the operation and
the profitability of the hotel. They
schedule and direct front desk staff
to ensure that all reservations are
correct, guests are being checked in
and out correctly, continental
breakfasts are set out every
morning. They schedule and direct
housekeeping to ensure that all
rooms are cleaned, sanitized, and
stocked with necessities. They
are responsible for ensuring that
the concierge and valet services are
running smoothly. They are also
responsible for directing office
administration, marketing and sales,
ordering office equipment, security,
maintenance, and oversee
recreational facilities. Many hotel
and lodging managers work over 40
hours a week including nights,
weekends and on call.
Hotel management
includes a
General Manager,
which serves as the
head executive,
department heads
that oversee various
departments, middle
managers,
administrative staff
and line-level
supervisors. Degree
programs such as
hospitality
management, a
business degree
and/or certification
programs prepare
hotel managers for
industry practice.
Hospitality
and
Tourism
Management
curriculum
follow
similar
core
subject
applications
to that
of a
business
degree
but with
a focus
on
hospitality
management.
Core
subject
areas
include
accounting,
administration,
finance,
information
systems,
marketing,
human
resources
management
and
public
relations
in the
various
areas of
hospitality
business.
Many
hospitality
programs
require
concurrent
field
experience
within
the
industry
in the
form of
internships
or
co-operative
placements.
In
addition
to the
core
coursework
above
studies
may
include:
Restaurant
Management
(Management
of
Food
and
Beverage
Operations,
Food
Science,
Food
Selection
and
Preparation,
Food
and
Beverage
Cost
Control)
Lodging
Operations
(
Lodging
Management,
Hotel
Operations,
Resort
Timeshare
Management,
Reservation
Sales
and
Marketing,
Hospitality
Physical
Plant)
Global
Tourism
(Tourism
Management,
Airline
Industry,
Sustainable
Tourism,
Hospitality
and
Research
Methods)
Attractions
Management
(Theme
Park
Management,
Entertainment
Arts)
